Dr. Alicia Simoneau, CVO of Humane Pennsylvania
The Humane Veterinary Hospitals are still here for you and your pets. Access to affordable veterinary care is paramount in our mission as an organization. During this time of the COVID-19 pandemic, we have commenced a partial shutdown of both our hospitals. Services we regularly offered are being altered at this time. The whole veterinary community nationwide has had to adapt. Our main goal is to do our part to help keep you, our staff and our community safe. We are doing this by maintaining social distancing, decreasing public access into our facilities and implementing stringent cleaning protocols.
To this end, we have moved to a curbside concierge service to bring your pet into our hospital when an appointment to see a doctor is needed. You speak to a doctor via a phone call during the appointment as if you were in an exam room. We are prioritizing sick pet visits and postponing elective procedures at this time. Elective surgeries such as sterilization have been suspended by the veterinary community locally and nationally mainly to conserve the use of personal protective equipment such as disposable gowns and gloves. This also allows us to utilize time to serve a greater number sick pets. Lifesaving surgeries will continue to be offered on an as needed basis. These measures are consistent with what all healthcare workers have been asked to do by the state government. By concentrating our efforts in this way we are helping the community by offering advice to clients’ pets over the phone, utilizing telemedicine as much as possible and continuing hospital appointments as needed to avoid a trip to the emergency vet. Medication pick-ups have continued to be available with a parking lot pick up by calling ahead. Of course, end of life services are still available as needed. Previously postponed vaccination appointments for puppies and kittens will be able to be scheduled starting in mid-April. Our adapted protocols are expected to continue into summer. Our staff is prepared to meet the challenges of our current national situation while maintaining our AAHA standards and our community’s needs. Updates will be provided regularly via our Facebook pages and website.
Thinking of us? As we continue our part as an essential business in your community, continued donations of cleaning supplies like Clorox wipes, bleach, laundry detergent, washable triple layer cloth face masks, hand sanitizer and hand soap would be greatly appreciated.